Responsible Gambling

Self Exclusion

If, at any stage, you become concerned about your gambling behaviour, you can request one of the following:

• A 24 hour cooling off period
• A seven day cooling off period
• A one month self-exclusion period
• A six month self-exclusion period

During these periods we will block your account. Any new accounts you might attempt to open during the exclusion period will also be blocked as soon as detected. In addition, Costa Bingo will take all reasonable measures to make sure you do not receive any promotional material during this time.

During the self-exclusion period, the request for temporary blocked access will be enforced and irrevocable. You may call our Support Team to re-activate your account once the self-exclusion period has ended. We reserve the right at our own sole discretion to withhold all deposited and related monies in relation to such accounts. You can request a self-exclusion period by calling our Support Team. Representatives are available by phone, email and live chat 24 hours a day, 7 days a week. If you are unsure about requesting self-exclusion, ask yourself the four questions below:

• Is gaming interfering with your work or other responsibilities?
• Are you trying to make up for prior gaming losses?
• Are you recovering from an addictive disorder?
• Do you play under the influence of alcohol or other influences?

If your answer is yes to at least one of them, we recommend that you request self-exclusion and seek professional help. Click here to self exclude your account. (You must be logged in)