You'll probably find most of your questions answered in our FAQ section below. We have tried to cover everything from getting started, purchasing your bingo cards to withdrawing your winnings!
Registering with Costa Bingo is easy! Simply click on the Sign Up button on the homepage and fill in the registration form. It only takes a minute or two and all questions are straight forward.
No way! As soon as you've registered you can join in on the action straight away.
At the top right hand side of the homepage there is a login button – click on it and you will be able to enter your username and password which will log instantly into your account. You must be logged in to play any games or make any banking transactions.
Not to worry, simply click on forgot username/password in the member login box and we'll send you your details to your email address you provided.
We accept credit/debit cards, wire transfer, paysafecard and paypal.
Depositing is simple! Click on ‘Deposit’ at the top right corner of the page to open the cashier. Then simply click on the deposit method most suitable for you and follow the simple instructions.
You can make a deposit as little as £10 into your Costa Bingo suitable for you and follow the simple instructions.
You can request a withdraw at any time by clicking the Withdraw Funds button under the Banking heading from the My Accounts page. Your withdrawal request will be processed within 1 working day. However your bank or Credit Card Company may take up to 5 working days from then to complete the process.
Your deposits and withdrawals will be listed on your bank statement under the title Broadway Gaming UK Ltd.
Simply select a room you wish to play in. You can select your cards one by one or you can automatically select a strip. You can select up to 96 cards in some of the rooms!
If you happened to have purchased a winning card for that game, you will win regardless of the connection status and the winnings will automatically be added to your account.
Our chat servers may be down from time to time, but this is not frequent. Often, if your computer sits behind a firewall, the firewall will not allow our chat servers to send messages to your computer.
Yes! Cards can be purchased in advance, and once you have bought your cards they will be stored until the game is played.
Unfortunately, not. To keep things fair, all cards are randomly generated at the time you request them.
Costa Bingo is fully licensed to offer online gaming services under the laws of Gibraltar through Cassava Enterprises (Gibraltar). We adhere to strict legal regulations on fair play and prize payouts. We only accept players from regions where it is legal to participate in online gaming. We do not accept players from the US.
Absolutely, no compromises. We take our players' security very seriously, using the latest encryption technologies to ensure that your banking and personal details are completely protected. This means that before any sensitive data is sent over the internet, it is encrypted so that no third party can ever gain access to your confidential details.
Absolutely not. Costa Bingo does not pass your details on to any third parties.
Costa Bingo is fully licensed to offer online gaming services under the laws of Gibraltar through Cassava Enterprises (Gibraltar) and we adhere to strict legal regulations on fair gaming and prize payouts. We use the very best tried and tested technologies to ensure that the outcome of each and every number called in bingo and each outcome of every instant win game is statistically random.
To assure the integrity of our games, a Random Number Generator (RNG) is always used to ensure random results. Whether it's the bingo ball selection, a roll of a dice, a hand of cards, or a spin of the wheel, in each event a Random Number Generator (RNG) is utilized to ensure that the outcome is random. The system has been rigorously tested by running millions of rounds and examining their results. The system is also systematically tested by Costa Bingo.
We offer progressive jackpots on a number of bingo games. They can only be won through a winning FH bingo round. If a progressive jackpot is not won, it is carried over to the next associated game. A jackpot increases each time a player buys a ticket to play the game. The amount a jackpot increases depends on the contribution rate – tickets purchased with bonus funds contribute less than those purchased with real money (see rates below). A new jackpot is usually created immediately after a pot is won – with the same parameters and reset to zero or a seed amount. Find out more here.
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